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Terms & Conditions You Need to Know

When you open an account on pz162ws, you're agreeing to a clear set of rules that protect both you and our platform.

Account Ownership RulesPayment & Withdrawal TermsData Protection & Security
pz162ws Terms & Conditions You Need to Know
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How to Reach Us About Terms

If you have questions about these terms or need clarification on a specific policy, we've made it simple to get in touch.

Live Chat Support Open the chat widget in your lobby and speak with a support agent who…
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YOUR RIGHTS & SECURITY

How We Protect Your Account & Data

These terms include specific commitments about how we handle your personal information and keep your account secure.

Account Encryption

Your login credentials and payment information are encrypted end-to-end. We use industry-standard security so that only you can access your account, even if our systems are compromised.

Data Retention & Deletion

We keep your account data for as long as needed to comply with local law and process disputes. You can request deletion of your account and associated records where local law permits.

Payment Verification

Before large withdrawals, we verify your identity to prevent fraud and comply with local anti-money-laundering rules. This protects your funds and keeps our platform compliant.

Dispute Resolution

If you dispute a transaction, we investigate and respond within 7 business days. You also have the right to escalate to your local banking authority or payment provider.

Account History Access

Open your account page anytime to see every deposit, withdrawal, bet and payout. You can download a full transaction record for your records or to resolve a discrepancy.

Policy Change Notices

If we update these terms, we'll notify you by email and in-app at least 14 days before the change takes effect. You can review the new terms and choose to continue or close your account.

Terms & Conditions FAQ

Below are the questions we hear most often about our account agreement, payment rules and your rights as a player on pz162ws.

No. Each person is allowed one account. If we discover multiple accounts linked to the same individual, we reserve the right to close all but one and hold funds pending verification. This rule protects both players and the integrity of our platform.

Use the 'Forgot Password' link on the login page to reset it. We'll send a reset link to your registered email address. If you don't receive it, contact our support team and we'll help you regain access to your account securely.

We may close an account immediately if we detect fraud, rule violations, or suspicious activity. For routine closures, we'll give you notice and allow time to withdraw your balance. Access or eligibility depends on local law and is available where local law permits.

Withdrawal limits depend on your account verification level and local law. Once verified, most players can withdraw up to your account balance. Large withdrawals may be processed in instalments and require additional verification to comply with anti-money-laundering rules.

Most withdrawals to UPI, Paytm or PhonePe clear within 1–5 minutes of approval. We process withdrawals 24/7, though delays may occur if your bank or payment provider experiences issues. Check your account for status updates.

Bets cannot be reversed once the round ends, but you can dispute a transaction if you believe it was unauthorised or incorrect. Contact support with details and we'll investigate. You also have the right to escalate to your payment provider or banking authority.

We collect your name, contact details, date of birth, payment information and transaction history to verify your identity, process deposits and withdrawals, comply with local law, and help resolve disputes. We do not sell your data. You can request a copy of your data or ask us to delete it where local law permits.